Advice on Packaging

Make address labels clearly legible
Place labels on the top of the parcel
Ensure label is securely affixed to the package
Include the recipient's postcode
Include the recipient's phone number where possible
Remove all old address labels
Ensure the barcode is placed flat
Include a return address
Include a duplicate label inside the package (this will help us to locate your item in the unlikely event of damage to the outer packaging)

Use TNT self-sealing, security, plastic satchels for small items
Protect delicate items such as discs and CDs with additional protection
Wrap multiple items separately
Ensure the box/packaging used is suitable for the weight of the contents
Mark any parcels over 25 kilos as "Heavy"
Ensure heavy items have additional support or cushioning
Pack irregular shapes with added protection
Ensure metal objects are packaged and wrapped with extra care to prevent injury to our staff and damage to other customers' goods
Ensure highly finished items are well padded for protection
Ensure fragile items are well wrapped and packed as far away from the edges as possible
Place documents in sturdy envelopes
Ensure items that could come into contact in transit have protection between them within the box
Stack boxes evenly on pallets, and secure with shrink wrapping, strapping or banding
Use high-quality adhesive parcel tape to seal parcels