Advice on Packaging
Labelling Advice

Do
- Make address labels clearly legible
- Place labels on the top of the parcel
- Ensure label is securely affixed to the package
- Include the recipient's postcode
- Include the recipient's phone number where possible
- Remove all old address labels
- Ensure the barcode is placed flat
- Include a return address
- Include a duplicate label inside the package (this will help us to locate your item in the unlikely event of damage to the outer packaging)

Don'ts
- Place tape or shrink wrap over labels
- Put a P.O. Box number on the label
- Cover the barcode or routing label in any way
- Stick Labels onto non-stick materials
- Place labels over the corner of boxes
Packaging Advice

Do
- Use TNT self-sealing, security, plastic satchels for small items
- Protect delicate items such as discs and CDs with additional protection
- Wrap multiple items separately
- Ensure the box/packaging used is suitable for the weight of the contents
- Mark any parcels over 25 kilos as "Heavy"
- Ensure heavy items have additional support or cushioning
- Pack irregular shapes with added protection
- Ensure metal objects are packaged and wrapped with extra care to prevent injury to our staff and damage to other customers' goods
- Ensure highly finished items are well padded for protection
- Ensure fragile items are well wrapped and packed as far away from the edges as possible
- Place documents in sturdy envelopes
- Ensure items that could come into contact in transit have protection between them within the box
- Stack boxes evenly on pallets, and secure with shrink wrapping, strapping or banding
- Use high-quality adhesive parcel tape to seal parcels

Don'ts
- Loosely pack breakable items with non-breakables
- Leave sharp, metal edges exposed
- Use flimsy boxes for heavy objects
- Leave boxes for heavy objects
- Allow boxes to overhang on pallets
- Stack pallets in a pyramid
- Interlock or brick boxes on pallets
- Send engines unless they are crated and drained of oil and other liquids
- Send paint or thinners without being packed in cartons that meet regulations
- Overfill boxes