TNT Direct Cookie Policy

1. How to control and delete cookies

Parcel2go will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by, or indeed any other website, you can do this through your browser settings. The Help function within your browser should tell you how.

Alternatively, you may wish to visit which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

Please be aware that restricting cookies may impact on the functionality of the TNT Direct website.

Parcel2go use a number of suppliers who also set cookies on the TNT Direct website on our behalf in order to deliver the services that they are providing. If you would like more information about the cookies used by these suppliers, as well as information on how to opt-out, please see section 2 below.

2. Cookies we use

Below you'll find a comprehensive list of the cookies set by, with a brief description as to the purpose of each.

Analytics Cookies

Cookie Name Purpose
Google Analytics This cookie records user actions across our website so we can optimise the future user experience based on customer behaviour. Google Analytics does not store any personal information about website users. Information on Google cookies can be found at
Mixpanel This allows us to record mobile user behaviour so that we can improve the mobile version of our website. More information on how to reject or delete this cookie is available at
Mouseflow This cookie allows us to record website visitors and generate heatmaps showing where they interact with the site. Find out how your privacy is ensured at
TrackJS This helps us keep track of site errors to ensure the quality of our website is maintained and improved. Learn about TrackJS’s privacy policy at

Functionality Cookies

Cookie Name Purpose
Google Tag Manager This cookie lets us manage the tags on our website to ensure it is correctly indexed by search engines. Information on how to reject this cookie can be found at
Qubit Opentag This allows us to keep track of user movement through our site in order to help us test potential improvements to our website. You can find out how to reject this cookie at
LivePerson This lets us trigger a live chat option for customers that might need help when they come to our website. Learn how to opt out of LivePerson cookies at
Pardot This cookie helps us increase our conversions by making the sales cycle more efficient. If you’d like to opt out, see

Advertising Cookies

Cookie Name Purpose
DoubleClick This cookie helps us manage our Google ad management and ad serving with conversion metrics. More information is available at