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Prohibited and Restricted Items

If you have a need to transfer items listed as prohibited or restricted our Special Services may be able to help. To organise a shipment through our Special Services network, please call us on 08451 24 7 365.

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Prohibited Items

A prohibited item is defined as any consignment, or part thereof, containing items the transport, handling, import or export of which is prohibited under any applicable law, rule, convention or regulation.

Dependent upon the countries of origin, transit and destination, examples of items that could be defined as Prohibited include but are not limited to:

  • {{prohibItem.Description}} {{prohibItem.AdditionalInfo}} ({{courier.CourierName}}{{$last ? '' : ', '}})

Restricted Items

TNT deems the following goods to be either hazardous or requiring a 'two person lift'. If you book a consignment to send the goods listed below then TNT reserves the right to refuse to collect this and if it does collect it then TNT accepts no liability for the loss or damage of the goods.

Dependent upon the countries of origin, transit and destination, examples of items that could be defined as Restricted include but are not limited to:

  • {{specialProvItem.Description}} - maximum parcel compensation value for damages is {{specialProvItem.DamagesCompensation | currency:'£'}}, up to {{specialProvItem.LostItemCompensation | currency:'£'}} compensation for lost items. {{specialProvItem.AdditionalInfo}}

No Compensation items:

The following items (or any item similar in description or content) can only be carried on a no compensation basis on any service.

Any person sending such an item does so at their own risk:

  • {{noCompItem.Description}} {{noCompItem.AdditionalInfo}}

Items requiring more information:

The following items (or any item similar in description or content) can only be carried if the description is altered by the customer prior to completing their order.

Any person sending such an item may be subject to their ordering being cancelled without notice and does so at their own risk potentially negating any parcel compensation:

Please note we are more than happy to carry these items in the more info section - we just need a clearer description (assumes the clearer description is not an item in the no compensation or prohibited list of course).

  • {{moreInfoItem.Description}}

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